Se pretende instalar as soluções ESET no seu computador e por algum motivo não está a conseguir, é provável que tenha outra solução de segurança instalada no seu computador. Se não a consegue remover existem ferramentas que o poderão ajudar, quer esteja em Windows ou Mac.

ESET AV Removal Tool

A ESET AV Removal Tool é uma ferramenta que remove praticamente qualquer sistema antivírus que esteja instalado no seu computador. Tudo o que necessita é de descarregar a aplicação aqui http://download.eset.com/special/eset_av_remover.exe e de a executar. Quando correr o programa clique em I accept, start search para aceitar o EULA e iniciar a análise ao seu sistema.

Caso não tenha sido possível remover a solução instalada com a ferramenta disponibilizada acima divulgamos abaixo uma lista com os desinstaladores mais comuns para diversas soluções de segurança.

72-windows8-256Windows

Avast
http://www.avast.com/uninstall-utility

AVG
http://www.avg.com/us-en/utilities

Avira
http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88

BitDefender
http://kb.bitdefender.com/site/article/333/

BullGuard
http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/uninstalling-bullguard.aspx

CA Antivirus
veja Total Defense Anti-Virus

Comodo Internet Security
https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298

CounterSpy
http://www.google.com/#q=counterspy+uninstall

Cyber Defender Early Detection Center
http://www.ustechsupport.com/faq.html#q4

Dr. Web
https://support.drweb.com/support_wizard/?lng=en

eScan
http://www.microworldsystems.com/download/tools/esremove.exe

ESET
http://kb.eset.com/esetkb/index?page=content&id=SOLN2788

FRISK F-PROT Antivirus for Windows
http://www.f-prot.com/support/windows/fpwin_faq/25.html

F-Secure
ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip
http://community.f-secure.com/t5/Security-for-PC/How-do-I-uninstall-the-product/ta-p/15384

G Data
https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D

Kaspersky
http://support.kaspersky.com/common/service.aspx?el=1464

K7 Total Security
http://www.k7computing.com/en/tools/K7RT.exe

LavaSoft
http://www.lavasoftsupport.com/index.php?showtopic=28

Malwarebytes
http://www.malwarebytes.org/mbam-clean.exe

McAfee
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Microsoft Security Essentials
http://support.microsoft.com/kb/2435760

Norman Virus Control/Norman Security Suite
http://www.norman.com/support/support_issue_archive/67798/en

Norton (Symantec)
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

Norton Security Scan
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/NSSRT.exe

Panda
http://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe

Panda Cloud Internet Protection
http://www.pandasecurity.com/resources/sop/Cloud_AV_Uninstaller.exe

Pareto Logic
http://www.paretologic.com/resources/help/xoftspyse/195.htm

Sophos
http://www.sophos.com/support/knowledgebase/article/11019.html

Spybot Search & Destroy
http://www.safer-networking.org/faq/how-to-uninstall-2/

Total Defense Anti-Virus (formerly CA Anti-Virus)
http://totaldefense.iyogi.com/?p=368

Trend Micro
http://esupport.trendmicro.com/solution/en-us/1056551.aspx

Trend Micro Titanium
http://esupport.trendmicro.com/solution/en-us/1059018.aspx

Trend Micro Worry-Free Business Security Agent
http://esupport.trendmicro.com/solution/en-us/1057237.aspx

Vipre (Sunbelt Software)
http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security

Webroot
http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/std_adp.php?p_faqid=1761

Windows Defender
http://kb.eset.com/esetkb/index?page=content&id=SOLN2390

Windows Live OneCare
http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe

Windows Security Essentials
http://support.microsoft.com/kb/2435760

Zone Alarm
http://download.zonealarm.com/bin/free/support/download/clean.exe

72-windows8-256Mac

BitDefender:
http://kb.bitdefender.com/KB661-en–Removing-BitDefender-Antivirus-for-Mac.html

ClamXav:
http://www.clamxav.com/clamavEngineREMOVER.zip

ESET Cyber Security:
kb.eset.com/esetkb/index?page=content&id=SOLN3239

Intego:
https://support.intego.com/entries/24937247-How-to-Uninstall-Intego-2013-Products

McAfee:
http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN2494/VirusScan%20Uninstall.command
(for version 9 and earlier)

Norton (Symantec):
http://www.symantec.com/business/support/index?page=content&id=TECH103489&locale=en_US

PC Tools:
http://www.pctools.com/spyware-doctor/manageplugin/

Trend Micro:
http://esupport.trendmicro.com/Pages/How-to-uninstall-Trend-Micro-Smart-Surfing-for-Mac.aspx

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